📊SpreadPic

Refund Policy

Last updated: July 2026

1. Subscription Cancellation

You may cancel your SpreadPic Pro subscription at any time. When you cancel:

  • Your subscription remains active until the end of the current billing period
  • You will NOT be charged for the next billing period
  • Your account will be downgraded to the free plan after cancellation

To cancel, go to your account settings or contact us at support@spreadpic.com.

2. Refund Eligibility

We offer a 14-day money-back guarantee for new subscribers. To be eligible for a refund:

  • Your subscription must be within the first 14 days of purchase
  • You must have used the service for less than 50 extractions beyond the free tier
  • You must contact us requesting a refund within the 14-day period

3. Non-Refundable Situations

We do NOT offer refunds in the following cases:

  • After the 14-day money-back guarantee period has expired
  • If you have used more than 50 extractions beyond the free tier
  • If your account has been terminated due to Terms of Service violations
  • For recurring subscription fees after the initial 14-day period

4. How to Request a Refund

To request a refund:

  1. Send an email to refunds@spreadpic.com
  2. Include your account email address
  3. State the reason for your refund request
  4. Provide the approximate date of your subscription purchase

We will review your request and respond within 3-5 business days. If approved, the refund will be processed through your original payment method.

5. Refund Processing

Approved refunds are processed as follows:

  • Refunds are returned to your original payment method via Stripe
  • Processing time: 5-10 business days (varies by payment method)
  • You will receive a confirmation email once the refund is processed

6. Free Tier

The free tier (1 extraction per day) is completely free and does not require a credit card. No refund is necessary for free tier usage.

7. Account Deletion

If you wish to delete your account and all associated data:

  • Contact us at support@spreadpic.com
  • We will confirm your identity before processing the deletion
  • Your data will be permanently deleted within 30 days
  • Any active subscription will be cancelled automatically

8. Exceptions

We may make exceptions to our refund policy on a case-by-case basis for:

  • Technical issues that prevented you from using the service
  • Billing errors on our part
  • Other exceptional circumstances at our discretion

9. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at: